FAQs

How much is delivery?

Standard delivery is free. 7 Day Express delivery costs £14.99

How long will delivery take?

Standard Delivery: Approximately 10-14 days.

Express Delivery: 7-10 days.

What is your minimum order?

We have no minimum order.

Do I get a sample of my design?

Once you have made your order, we will email you a proof sample of your design within 24-48 hours for you to approve if requested.

Can you engrave my logo on the USB?

We can engrave most logo's on the USB flash drives. When engraving wooden USB flash drives all logo's are converted in to black so please bear this in mind when ordering.

What's the difference between USB 2.0 and 3.0?

When comparing 2.0 and 3.0 there are a few major differences. First the transfer rates: USB 2.0 offers transfer rates of 480 Mbps and USB 3.0 offers transfer rates of 4.8 Gbps - that's 10 times faster. Note that the transfer speeds also depend on the device in use in addition to the bus type and USB ports and cables.

Can I use my own design?

Yes, you can simply upload your file during purchase.

Can I have different text engraved if I buy multiple USBs?

Yes we can personalised your USB sets with any text you require, just let us know during checkout.

How do I make my order?

Select your chosen options from the menu, upload any files you require engraving or printing and let us know any additional instructions. We have a table showing the discounted prices. We will then email your sample design to you for approval if requested.

Can I track my order?

Yes, you will be updated with your tracking number when your order has been dispatched.

How can I contact you?

Use our handy contact form to get in touch and we will aim to get back to you within 24 hours.